If you have trouble redeeming your voucher (you need to put the shipping via NZ first, then the voucher coupon code area will pop up), please go to contacts and email us with: your Grab One voucher number, name, address and phone number and we will process your order. (or just email Sarah at firstname.lastname@example.org)
Children's Tutus - For December orders: internation transit currently (Hong Kong) - Expecting arrival in New Zealand on Tuesday next week. Then await customs.
All other orders have been sent and were on time.
Email is the best way to contact us and we will aim to get back to you before the following day. You can contact Sarah on email@example.com for any queries.
We use Posthaste as our courier company, they should leave a card if you are not home when the item is delivered. Please e-mail us if your order has not been delivered by the suggested timeframe.